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BEFORE YOU LEAVE Do I need to confirm my reservation? Besides confirming my reservation, what else should I do before I leave on my trip? What if I am delayed, but will still need the car later? What if it turns out that I don’t need my rental car after all? How can I find out
about the local road conditions before I arrive? Do I need to confirm my reservation? Yes, it never hurts to directly reconfirm your
reservation, especially if you depended on someone else to book that
reservation. Also, be sure to verify where you are to pick up your
rental car and that any special requests you’ve made are listed on
your reservation. Besides confirming my reservation, what else should I do before I leave on my trip? Make sure you bring your license, check to make sure it is valid, and that it won’t expire during the rental period. Check your credit cards. Make sure they won’t expire and that your limit is high enough to cover your vacation budget plus emergencies. If you need your limit raised, call your credit card company in advance of leaving, since it usually takes time for the new higher limit to take effect. Make sure you have verified your coverage with your insurance agent and/or your credit card company. What if I am delayed, but will still need the car later? Call the Rental Company directly to update your reservation. Let them know the new time you’ll be arriving so they will still have a car available for you. See if they will still honor the rate on your original reservation. If you have to rebook, it may raise your rate. Get the name of the person who updates your reservation. Also, note the time you called. What if it turns out that I don’t need my rental car after all? As soon as you are absolutely sure you won’t need the car, you should cancel your reservation. Keeping cars available for "no shows" is a major cost to the Rental Companies and this makes the rental rates higher for everyone who does show up. A few companies are starting to charge a "no show" or late cancellation fee. Although many Rental Companies don't yet charge a fee for no shows or late cancellations, some reservations can carry those penalties. This may be the case for guaranteed or peak season reservations, reservations made as part of a package deal or reservations for certain luxury or specialty vehicles. Note the name of the person you speak with when you cancel your reservation. How can I find out about the local road conditions before I arrive? Go To: Department of Transportation Links Check out the roads before you go. This page contains links to the Departments of Transportation for all 50 States. Each state’s site is different, but most sites contained detailed information on highway construction, road closings, rest areas and maps. Many of the sites also contain links to major cities within their own state. |
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