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BEFORE YOU LEAVE

Do I need to confirm my reservation?

Besides confirming my reservation, what else should I do before I leave on my trip?

What if I am delayed, but will still need the room later?

What if it turns out that I don’t need my room after all?

 

Do I need to confirm my reservation?

Yes, it never hurts to directly reconfirm your reservation, especially if you depended on someone else to book that reservation. Also, be sure to verify when you are to check into your room, and that any special requests you’ve made are listed on your reservation.

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Besides confirming my reservation, what else should I do before I leave on my trip?

Check your credit cards. Make sure they won’t expire and that your limit is high enough to cover your travel budget plus emergencies. If you need your limit raised, call your credit card company in advance of leaving, since it usually takes time for the new higher limit to take effect. Remember a deposit may be placed on your card, in addition to the room charges.

Make sure to pack your complete Hotel itinerary in your carry-on bags, just in case you need to reach them while you are still in route.

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What if I am delayed, but will still need the room later?

Call the Hotel’s front desk directly to update your reservation.

Let them know the new time you’ll be arriving so they will still have a room available for you.

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What if it turns out that I don’t need my room after all?

You should cancel your reservation as soon as you are absolutely sure you won’t need your room. Even if there is no penalty and the reservation will automatically cancel at a certain time, it is common courtesy to cancel your unneeded reservation. This will help the Hotel to control its costs and provide lower rates by giving them more time to fill an empty room. This also frees up rooms, making them available to those who do need them.

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